ITIL is not news anymore, but maybe it needs to be.

What I am curious about is how well known it really is.  I work at many different clients and see little or no sign of it, but one person’s experience isn’t enough. So, I invite everyone to take my one question survey on ITIL Awareness at : http://www.surveymonkey.com/s.aspx?sm=6L…

I will report on results as they come in and, if the response is sufficient, I will do a follow-up with more detailed questions.